ChatGPT
ChatGPT Introduction
Learn to write prompts that get useful answers, speed up research and handle routine writing tasks with ChatGPT in one day.
Format
Live instructor-led
Hands-on, question-led sessions
Location
London NW10 or online
9 Station Terrace, NW10 5RT
Level
Introduction level
Small groups, hands-on, expert-led
Upcoming dates
Thu 12 November 2026
Classroom
£395
Wed 2 December 2026
Live Online
£395
Thu 10 December 2026
Classroom
£395
Booking for a team? Want a different date?
Get team trainingInvoice payment available · Prices subject to VAT
Who this course is for
This course is for professionals in any knowledge-based role who want to use AI to improve their writing, research and productivity, but have little or no experience with ChatGPT or generative AI tools. You'll need basic IT skills and an understanding of how your work could benefit from AI assistance.
Prerequisites
No prior experience needed.
What you'll learn
Understanding what ChatGPT is, its underlying structure on desktop and mobile devices and how it fits into the evolving AI marketplace.
How to write effective prompts by providing context, specifying tone and tailoring queries to generate text and/or image responses.
Learning to use ChatGPT for summarising or editing documents, creating agendas and generating actionable insights for professional tasks.
Exploring practical applications of ChatGPT across customer service, sales, marketing, HR and internal communications to enhance organisational efficiency.
How to address ethical considerations such as bias and fairness while implementing strategies to mitigate potential challenges responsibly.
Evaluating ChatGPT performance by identifying errors, refining responses and exploring other GPTs for improved functionality.
How to use ChatGPT effectively in your role, improving productivity and enhancing communication across your organisation.
How to craft effective prompts to generate different types of text and/or image content, empowering you to create draft emails, reports, press releases, blog posts, social media content and much more.
Course outline
What you’ll cover
Introduction to ChatGPT
- What is ChatGPT?
- The broad capabilities of ChatGPT
- Describing use cases for ChatGPT across professions
- Explaining how ChatGPT fits into the AI marketplace
- Reviewing underlying architecture and technology
- Discussing benefits and limitations
- Getting going - first interactions
Creating Content and Working with Documents in ChatGPT
- Summarising key points from uploaded files and meeting transcripts
- Creating structured meeting notes with headings
- Identifying and extracting action points
- Creating agendas and lists
- Using ChatGPT for professional writing tasks
- Comparing, translating and extracting data from documents
Effective Techniques in Prompt Writing
- Starting prompts with an action word
- Providing clear context and specifying desired tone
- Directing the response length and offering examples
- Tailoring prompts for varied user roles
- Designing natural conversational flows
- Iteratively refining queries based on responses
- Defining AI identity for relevant outputs
- Requesting clarifying questions from ChatGPT
Using ChatGPT Across an Organisation - Role-specific Tasks
- Applying ChatGPT in customer service scenarios
- Enhancing sales and marketing activities
- Supporting human resources tasks
- Improving internal communications and project management
- Integrating ChatGPT with Gmail and Google Calendar for workflow efficiency
Evaluating and Improving ChatGPT Performance
- Applying techniques to assess ChatGPT performance
- Optimising responses and minimising errors
- Assessing useful browser plugins and GPT assistants
- Reverse engineering prompts for improved results
- Troubleshooting challenges in ChatGPT output
- Using conversation branching and custom GPTs for improved workflow
Ethical Considerations in ChatGPT
- Discussing ethical concerns and challenges
- Explaining bias and fairness issues in AI interactions
- Applying strategies to minimise ethical risks in ChatGPT applications
- Addressing safe completions and responsible use
Best Practices and Likely Future Direction of ChatGPT
- Tracking current trends and technological advancements
- Reviewing competitors and alternative models
- Discussing the likely future development and enhanced capabilities of ChatGPT
- Exploring advanced features such as voice mode, multimodal support and expanded memory
Included
- Live expert-led instruction
- Practical exercises and workflow examples
- Live Q and A and troubleshooting with the trainer
- Follow-up support guidance
Frequently asked questions
Is this ChatGPT Introduction course suitable for me?
This course is designed for people who are new to ChatGPT or have been using ChatGPT for a while but have never had formal training or who would like to learn best practice in the fundamentals of using ChatGPT.
How is the content taught throughout the ChatGPT Introduction course?
Our ChatGPT Introduction course is extremely interactive. You will be using ChatGPT throughout the day, working through examples and live projects under the guidance of our trainer, who will be supporting you through each step.
Should I attend the ChatGPT Introduction course in person or live online?
For in-person courses at our London training centre, you will receive a warm personal welcome, your choice of the latest Mac or PC and morning and afternoon refreshments. If you prefer to attend remotely, rest assured that you will be taught live by the same experts that deliver our in-person courses, covering the same training content, using the same exercises and materials. A second monitor is recommended but not essential.
Will I receive a certificate upon completion of my ChatGPT Introduction course?
Yes, you'll receive a certificate of completion from Transmedia, demonstrating your knowledge and attendance on our ChatGPT Introduction course. Our certificates note our Authorised Training Centre status.
How many people are likely to be in the class when I attend the ChatGPT Introduction course?
We have the smallest class sizes in the industry. On average there are 2 to 3 people on our ChatGPT Introduction public courses. When we are oversubscribed, rather than put more people on the same course, we open up a new course date, which ensures everyone has maximum interaction with our trainer and the chance to ask questions throughout the day.
What support is available after I attend the ChatGPT Introduction course?
We offer ongoing support to our ChatGPT Introduction course attendees through email and by arrangement, phone calls. You are welcome to ask any questions on topics covered during training. Our trainer will always do their best to explain principles and help you with any issues you encounter.
Reviews
Detailed and in-depth training. Staff are very welcoming and informative. Would highly recommend.
Gemma B · ChatGPT Introduction — May 2026
I came away full of knowledge and confidence. A thoroughly enjoyable course ran by a very experienced tutor who made me feel at ease from the get go. I will be booking more courses in the near future.
Leah P · ChatGPT Introduction — September 2025
I have come away full of ideas and a much better understanding of how to use ChatGPT. My trainer made me feel comfortable and at ease and I now have a new confidence. Same trainer next time please!
Bill's Restaurant · ChatGPT Introduction — September 2025
Just finished a bespoke course in Photoshop and AI. Learned an awful lot. My trainer was very knowledgeable and was very happy to answer lots of questions that I had throughout. Highly recommend.
Rachel P — June 2026
Gorgeous premises and lovely, knowledgeable team. I really enjoyed my course - the tutor was friendly and professional and happy to answer any questions and tailor the course.
Quadrotech — June 2026
The trainer was excellent. He kept the course interactive and engaging. The small sessions made it easy to get clarifications. The pleasant office is well situated, so easy to find and get to.
UNICEF — June 2026
Fantastic and super valuable training! Our trainer shaped the training fully to our needs, adapted, accelerated and deep diving when needed. I learned so much these past days with tangible examples.
Adobe — June 2026
The training was great, thank you. My trainer was very thorough with everything and I definitely left with new knowledge and skills. And thanks for sending the materials across.
Live Union — June 2026
One of the better training sessions I've had in years. I highly recommend anyone who wants to learn more about Figma, but also any other Adobe Creative Cloud application, to take courses here.
Adobe — June 2026
Our trainer was great. Very knowledgeable and also flexible with adjusting to our very specific questions and scenarios. I learned loads and look forward to using my new Figma skills.
Adobe — June 2026
I wish all training courses were run this well!
RPS Design — June 2026
The course was excellent - exactly to my company's needs. All questions were answered and concepts explained very clearly.
Hannah Griffiths — June 2026
First class - The trainer was extremely knowledgeable and answered all our questions.
MOD — June 2026
We found the course very useful and wished that we had more time. I was really impressed by our trainer's expertise in software that's being updated very frequently.
Baillie Gifford — May 2026
Very thorough course and enthusiastic trainer who was very helpful and responsive to individual needs.
NVIDIA — May 2026
Great course! Instructor went at a good pace and broke down complex functions into simple steps.
Adam W — May 2026
Very helpful, informative training. Relaxed atmosphere and felt very comfortable asking questions.
The White Company — May 2026
The trainer's knowledge was very strong and he was able to answer all my questions. Admin staff were very friendly and helpful.
VCCP — May 2026
Excellent training session with a knowledgeable instructor.
Gallagher — May 2026
Our trainer was very approachable and knowledgeable.
Bond Pearce — May 2026
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Need a bespoke course or group booking?
We train teams at their offices across London and the UK. Call us or email to discuss.