Real-time trainer support
The trainer sees when you fall behind, answers questions as they arise and can remote into your screen to fix the problem with you.
Real-time training using remote sharing software such as Zoom, with the same trainers and the same hands-on format as the classroom. From anywhere you have a good internet connection.
Browse coursesLive online training means joining a scheduled remote session with a professional trainer and a small group of delegates, all working through the same syllabus in real time. You open the software on your machine, follow along as the trainer demonstrates on screen, complete hands-on exercises and ask questions the moment you need help. This is not a webinar or a set of pre-recorded videos - it is a structured course that runs from 10:00 to 17:00, with the same depth and interaction as a classroom session. The only difference is that it takes place in your own work environment.
The format suits attendees who can get everything they need to learn in an online environment. Your trainer can drop into your screen via remote-control features to troubleshoot a stalled workflow or explain a concept you have missed. You work on your own copy of the software, which means the file setup, shortcuts and interface behaviour match what you will use back at your desk.
Live online training is a great alternative to classroom delivery for many organisations because it removes travel time without sacrificing the accountability or pace of instructor-led learning. The interaction is immediate, the questions are answered in context and the training slot is protected in your calendar.
Why this format
The trainer sees when you fall behind, answers questions as they arise and can remote into your screen to fix the problem with you.
Courses cap at eight delegates, just like in the classroom, so the trainer knows your name, checks your progress and adjusts pace when the group needs it.
You cover the same exercises, same techniques and same depth as the in-person course - only the venue has changed.
You join from your desk, avoid two hours of travel and return to your routine immediately after the session ends at five.
What happens
Stage 1
You receive an online meeting link and any sample files two or three days before the start date. Please get in touch with our IT team if you are unsure about screen-share permissions or software versions.
Stage 2
The session starts at 10:00, we are live online at 9:50 to make sure everything is ready to go. The trainer introduces the agenda, checks that everyone can share their screen, and that audio is functioning properly. You see the trainer's screen in the main window and work along in your own application.
Stage 3
The trainer demonstrates workflows and techniques, then sets a hands-on exercise. You complete the task on your machine while the trainer monitors progress and answers questions in real time.
Stage 4
If you are stuck, you just ask like you would in a classroom. The trainer can take control of your screen if necessary, navigate to the problem and walk you through the fix while the rest of the group continues.
Stage 5
The course ends at 17:00. The trainer wraps up and recaps what you have learnt. If it's the last day, your certificate and support links follow. Multi-day courses resume at the same time the following morning with a brief recap.
Who it's right for
You are based outside London or work from home several days a week, so attending a classroom course means a hotel or a four-hour round trip.
Your organisation wants to train five people in Manchester, two in Bristol and three in Edinburgh on the same date without flying everyone to one site.
You have tried self-paced video courses before and never finished because there was no fixed time, no trainer waiting and no consequence for dropping out halfway.
You are weighing the price of sending twelve people to a London training room against the cost of joining free on Zoom.
How AI changes this
Generative AI tools are changing how live online training is structured and delivered. Trainers now demonstrate how to use Copilot, Claude, Adobe Firefly and many other AI tools inside a design or workflow, rather than treating AI as a separate topic. The immediacy of live online delivery means the trainer can test an AI output on screen, show the error and adjust the approach in real time - something a pre-recorded video cannot do.
The format also suits the pace at which AI features are being added to Adobe, Microsoft, Figma - and more or less all - products. A recorded course made in January may be outdated by April when a new generative fill tool or Copilot feature appears in the interface. Delegates leave knowing which AI shortcuts are reliable for production work and which still require manual checking.
For organisations training teams on AI-assisted workflows, live online delivery provides a controlled environment to test policy and practice. The trainer can enforce a rule such as 'no client data in public LLMs' and demonstrate approved alternatives, then watch as delegates apply the rule during exercises. Screen-share lets the trainer spot risky behaviour - uploading a sensitive file to a cloud AI, for example - and correct it before it becomes a compliance issue back at the office.
We'll talk you through which format actually fits, with no sales pressure.
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